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Associate Claims Service Representative in Raynham, MA at Amica

Date Posted: 12/3/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Raynham, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/3/2018

Job Description

Location: Southeastern Massachusetts Office

Are you looking for a career in a growing industry with new products, new markets and new technology?

Our office located in Raynham, MA is seeking an Associate Claims Service Representative, with a starting salary of $36,750 ($18.85/hour).

The 37.5 hour schedule is Monday through Friday, between the core hours of 8am and 5pm and there is potential to work holidays and a few Saturdays per year.

Job Functions and Responsibilities:
• Ability to work within the electronic claim file environment, taking claim reports, investigating, negotiating, and settling auto, home, marine and liability claims
• Professional telephone manner to establish and maintain effective relationships to gain trust and respect
• Ability to problem solve and use time effectively in order to multitask and prioritize work
• Works well with others in a team setting

Job Requirements:
• High School or equivalent education required
• Previous customer service experience
• 6-8 weeks of comprehensive training is provided
• Must be able to pass state insurance license exam and meet continuing education requirements to maintain license.
• Excellent interpersonal and communication skills
• Computer keyboard skills (35 wpm) and computer processing
• Previous insurance background is a plus, but not required


With locations across the country, Amica Mutual Insurance Company offers opportunities to join this dynamic field with a financially strong and respected insurance provider. Amica, based in Lincoln, RI, is a national writer of auto, home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, offers a full line of life insurance products.

We are recognized as a leader in customer service and credit this success to our 3,800 employees in 44 offices across the country. Our benefits package includes high-quality medical, dental and vision coverage, short-term and long-term disability insurance and more.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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