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Associate Systems Analyst (LMS Administrator) in Lincoln, RI at Amica

Date Posted: 5/16/2019

Job Snapshot

Job Description

Location: Lincoln, RI (Talent Development)

Are you looking for a job in a growing industry with new products, new markets and new technology?

With locations across the country, Amica Mutual Insurance Company offers opportunities to join this dynamic field with a financially strong and respected insurance provider. Amica, based in Lincoln, RI, is a national writer of auto, home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, offers a full line of life insurance products.

We are recognized as a leader in customer service and credit this success to our 3,800 employees in 44 offices across the country. Our benefits package includes high-quality medical, dental and vision coverage, short-term and long-term disability insurance and more.

Our office in Lincoln, RI is seeking an Associate Systems Analyst / Systems Analyst. This position serves as the primary system administrator for the company-wide learning management system (LMS). The role involves system configuration and user administration of the LMS, within both the Learning and Succession modules. Prior experience with a Cornerstone OnDemand (CSOD) LMS is preferred.

Job Functions and Responsibilities:

• Oversee the system configuration and development, security/permissions, and user administration of the Learning Management System (LMS).
• Plan, coordinate, and implement new functionalities and enhancements to the LMS.
• Communicate information about system updates and system-related projects to internal and external stakeholders
• Responsible for content management, including online course loading, ILT management and curriculum development
• Create reports to monitor and review catalog, course usage, and user data.
• Work collaboratively with the Instructional Design team to create training content.
• Meet with stakeholders to develop learning solutions and workflows that will meet business needs.
• Develop and maintain workflows and governance for administrative processes within the system.
• Provide system support and solve technical issues for LMS users.
• Research and conduct competitive intelligence. Is actively involved in local user groups and attend relevant local seminars to remain up to date on new system functionalities and best practices.

Job Requirements:

• Typically requires Bachelor’s degree, or equivalent work experience.
• Experience with LMS administration, knowledge of Cornerstone (CSOD) preferred.
• Familiarity with SCORM, AICC, Articulate 360 and instructional design software preferred.
• Project management experience.
• Excellent organizational and time management skills.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.