Customer Service Representative in Lake Oswego, OR at Amica

Date Posted: 11/10/2019

Job Snapshot

Job Description

Customer Service Representative
Oregon Regional
5005 Meadows Road, Lake Oswego, OR 97035
 
Want to be there to help customers when they need us most?
The feeling is mutual.
 
Our office located in Lake Oswego, Oregon is seeking a Customer Service Representative (Associate Account Representative) with a starting salary of $39,200 ($18.85/hour).
 
The 40 hour schedule is Monday through Friday, 8am-5pm and there is potential to work holidays and a few Saturdays per year.


Job Functions and Responsibilities:

• Conduct professional telephone conversations to service existing accounts in a high call volume environment
• Problem-solve and use time effectively to multitask and prioritize work
• Work well with others in a team setting
• Gain customer trust and respect by establishing and maintaining effective relationships
• Meet production goals, as shown through policies written and Amica Life referrals


Job Requirements:

• High school diploma or equivalent education required
• Previous customer service and sales experience
• Excellent interpersonal and communication skills
• Computer keyboard (35 wpm) and processing skills
• Previous insurance background is a plus, but not required
• After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)


Benefits Include:

• Paid vacation, holidays and sick days
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Generous retirement benefits
• Opportunities for advancement in a successful and growing company


Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

 
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