Inside Sales Customer Service Representative in Lincoln, RI at Amica

Date Posted: 7/10/2019

Job Snapshot

Job Description

Inside Sales Customer Service Representative
National Sales Center - East
10 Amica Way
Lincoln, RI 02865

Want to be there to help customers when they need us the most?

The feeling is mutual.

Responsibilities

Convert
advertising, direct mail, and other warm leads into new business by handling countrywide inbound telephone calls
Meet individual and department objectives and apply sales skills while soliciting and cross selling all personal lines of insurance
Conduct professional telephone conversations to service existing accounts in a high call volume environment
Problem-solve and use time effectively to multitask and prioritize work
Work well with others in a team setting
Gain customer trust and respect by establishing and maintaining effective relationships
Meet production goals, as shown through policies written and Amica Life referrals

Salary
A starting annual salary of $37,333 ($17.95/hour).

The 40-hour work week schedule will be between the core hours of 10:00 AM and 7:00 PM, with multiple shifts available and the potential to work weekends.

Qualifications

High school diploma or equivalent education required
Previous customer service and sales experience
Excellent interpersonal and communication skills
Computer keyboard (35 wpm) and processing skills
Previous insurance background is a plus, but not required
After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

Perks and Benefits

Paid vacation, holidays and sick days
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Generous retirement benefits
Opportunities for advancement in a successful and growing company

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.



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