Student Intern - SCO-East - Service in Lincoln, RI at Amica

Date Posted: 2/4/2020

Job Snapshot

  • Employee Type:
    Part-Time
  • Location:
    Lincoln, RI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/4/2020

Job Description

Student Intern
Service Center Operations – East – Service
20 Blackstone Valley Way Lincoln, RI 02865

Want to join a company where doing good is what we do?
The feeling is mutual.

Our office located in Lincoln, RI, is seeking an intern for our Service Center Operations – Service team. This is a paid internship and the working hours are 37.5 hours per week during the summer.

Our internship program is designed for students who are currently enrolled in a Bachelor’s degree program at an accredited college/university and will be continuing their studies in the fall. Candidates must be seeking a degree in Business, Data Analytics or an insurance related major.

The selected intern will act as a front-line service center representative while being given time to participate in various service center projects and initiatives by partnering with other center interns.

Amica has created an internship program that is an excellent way for students to receive hands-on experience.

Job Responsibilities:

The job duties include assisting the Service Center with a variety of tasks including, but not limited to:

  • Handle incoming billing or insurance verification calls
  • Complete an analysis of content on department intranet pages and assist with organization of website content
  • Analyze chat data from our customers regarding billing and present findings to management
  • Complete a business related team project with other interns
  • Assist management with other ongoing projects and initiatives
  • Various other management support-related tasks as they arise


Desirable Knowledge & Skills:

  • Ability to work independently, once provided with instruction
  • Good interpersonal skills
  • Proficient computer skills and familiarity with a variety of software products (e.g., Outlook, Word, Excel, etc.)
  • Flexible and willing to learn a variety of computer programs, perhaps less familiar (e.g., Guidewire, Genesys, SharePoint, etc.)

    No phone calls please. Only those selected for further consideration will be contacted.


About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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