Job Description

Senior User Experience Designer (Digital Solutions & Innovation Department)
25 Amica Way
Lincoln, RI 02865

Want to join a company where doing good is what we do?
The feeling is mutual.

Amica is embarking on an extensive program of innovative digital transformation. In the spirit of redefining excellence in customer experiences, we are looking for driven, team players to embrace our user-centric vision and help facilitate change across the enterprise. This unique opportunity provides a way to be a key creative influencer for multiple projects and initiatives.

As a UX Designer, you'll drive a collaborative and iterative process of discovery and implementation, using a variety of graphics applications in conjunction with UX design and research techniques. You will work with team members from a variety of disciplines, including developers, researchers and subject matter experts, as well as business stakeholders.

Working in an Agile environment, you'll collaborate closely with your team to understand project requirements, customer pain points and user insights to help define a product vision that supports Amica's strategic plan to create peace of mind and build enduring relationships.

Responsibilities:

• Lead end-to-end design efforts, from research and concept through launch, in close collaboration with your Agile team
• Provide persuasive, user-centered insight into team deliverables based on data, best practices and research, ensuring the customer experience is prioritized throughout the life of the project
• Investigate users' interactions with Amica’s current responsive web and native mobile applications, which may include facilitating usability studies
• Contribute to emerging design team processes and deliverables, including development of user experience standards
• Develop and maintain excellent relationships with colleagues, vendors, business stakeholders, engineers, analysts and other Agile team members

Qualifications:

• Bachelor's degree preferred and a minimum of 5 years’ experience or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
• A portfolio showcasing experience with user-centric thinking, as shown in responsive web design, native mobile application design, and artifacts associated with user-centered design (e.g. process flows, wireframes, prototypes, mockups, etc.)
• Proficiency in tools associated with design and prototyping
• Strong interpersonal skills and proven ability to develop and foster business relationships
• Strong written and verbal communication skills
• Familiarity with WCAG accessibility guidelines and best practices is preferred

Perks and Benefits:

• Paid vacation, holidays and sick days
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Generous retirement benefits
• Opportunities for advancement in a successful and growing company

About Amica

Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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