Customer Service Representative - Insurance in Sugar Land, TX at Amica

Date Posted: 7/8/2019

Job Snapshot

Job Description

Customer Service Representative
2150 Town Square Place, Sugar Land, TX 77479

Want to be there to help customers when they need us the most?

The feeling is mutual.

Responsibilities
Conduct
professional telephone conversations to service existing accounts in a high call volume environment
Problem-solve and use time effectively to multitask and prioritize work
Work well with others in a team setting
Gain customer trust and respect by establishing and maintaining effective relationships
Meet production goals, as shown through policies written and Amica Life referrals


Salary & Hours
Our starting annual salary may be negotiable based on level of experience and applicable licenses within the Property and Casualty industry.

The 40-hour schedule will be Monday through Friday between the core hours of 9 a.m. and 5 p.m., with the potential to work holidays and a few Saturdays per year.

Qualifications
High school diploma or equivalent education required
Previous customer service and sales experience
Excellent interpersonal and communication skills
Computer keyboard (35 wpm) and processing skills
Previous insurance background is a plus, but not required
After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

Perks and Benefits
Paid vacation, holidays and sick days
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Generous retirement benefits
Opportunities for advancement in a successful and growing company

About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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