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Customer Service Representative - Insurance in Spokane Valley, WA at Amica

Date Posted: 3/6/2019

Job Snapshot

Job Description

Location: 12410 East Mirabeau Parkway, Spokane Valley, WA 99216

Are you looking for a career in a growing industry with new products, new markets and new technology?

Our Spokane Valley, Washington, office is seeking an Associate National Service Representative (Customer Service Representative - Insurance), with a starting annual salary of $35,000 ($17.95/hour), and an additional 15% shift differential for working the swing shift.

The 40-hour/week work schedule will be Saturday and Sunday beginning at either 7 a.m. or 8 a.m., and weekdays from 2 p.m. to 10 p.m. with two adjacent days off mid-week.

Job Functions and Responsibilities:
• Providing exceptional customer service through telephone contact to sell policies and service existing accounts
• Gain customer trust and respect by establishing and maintaining effective relationships
• Employees will be required to obtain a state insurance license as needed and meet continuing education requirements. Comprehensive training is provided.

Job Requirements:
• High school diploma or equivalent education required
• Excellent interpersonal and communication skills
• Computer keyboard (35 wpm) and processing skills
• Good organizational skills and attention to detail
• Ability to work both independently and in a team environment with minimum supervision

Benefits Include:
• Paid vacation, holidays and sick days
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Generous employer contribution to 401(k) retirement plan and pension plan
• Opportunities for advancement in a successful and growing company


Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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