Customer Service Representative in West Chester Township, OH at Amica

Date Posted: 7/12/2019

Job Snapshot

Job Description

Customer Service Representative
Cincinnati Regional Office
9277 Centre Point Drive
West Chester, OH 45069

Want to join a company where doing good is what we do?

The feeling is mutual.

Responsibilities

Conduct
professional telephone conversations to service existing accounts in a high call volume environment
Problem-solve and use time effectively to multitask and prioritize work
Work well with others in a team setting
Gain customer trust and respect by establishing and maintaining effective relationships
Meet production goals, as shown through policies written and Amica Life referrals

Salary

A starting annual salary of $35,000($17.95/hour).

The 37.5 hour work week schedule will be Monday through Friday between the core hours of 8:00 AM and 5:00 PM, with the potential to work holidays and a few Saturdays per year.

Qualifications

High school diploma or equivalent education required
Previous customer service and sales experience
Excellent interpersonal and communication skills
Computer keyboard (35 wpm) and processing skills
Previous insurance background is a plus, but not required
After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

Perks and Benefits

Paid vacation, holidays and sick days
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Generous retirement benefits
Opportunities for advancement in a successful and growing company

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

IND15

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GD2