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Customer Service Representative in Raynham, MA at Amica

Date Posted: 6/10/2019

Job Snapshot

Job Description

Customer Service Representative
596 Paramount Drive, Raynham, MA 02767

Want to join a company where doing good is what we do?
The feeling is mutual.

Responsibilities
Conduct professional telephone conversations to service existing accounts in a high call volume environment
Problem-solve and use time effectively to multitask and prioritize work
Work well with others in a team setting
Gain customer trust and respect by establishing and maintaining effective relationships
Meet production goals, as shown through policies written and Amica Life referrals

Salary
A starting annual salary of $39,200 ($18.84/hour) and an additional 5% shift differential for working the swing shift, once initial training has been completed.

The 40 hour/week work schedule will be Monday through Friday between the core hours of 12:00 PM and 9:00 PM, with the potential to work holidays and a few Saturdays per year.

Qualifications
High school diploma or equivalent education required
Previous background in personal lines insurance is a plus, but not required
Previous customer service and sales experience
Excellent interpersonal and communication skills
Computer keyboard (35 wpm) and processing skills
After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

Perks and Benefits
Paid vacation, holidays and sick days
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Generous retirement benefits
Opportunities for advancement in a successful and growing company

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.


IND15
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GD2