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Entry-Level Management in Lincoln, RI at Amica

Date Posted: 5/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Lincoln, RI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Future Leaders Program

Our Future Leaders Program begins with seven weeks of paid hands-on training at our headquarters in Rhode Island.

Personal mentorships. Professional growth opportunities. Relocation throughout the U.S.

Your Qualifications
• Bachelor’s degree, any major
• Excellent written and verbal communication skills
• Demonstrated customer service experience
• Willingness and ability to relocate across the U.S.
• Strong interpersonal and leadership skills
• Ability to identify, analyze and solve problems

Perks and Benefits
• Relocation support
• Competitive salaries and exceptional benefits
• Strong relationships, lifelong friendships
• Employee community involvement

Within The Future Leaders Program there are two entry level management positions to select from. Both the Associate Adjuster and Associate Account Manager positions included in the program are explained below.

Associate Adjuster

Your Role:
• Be there to help customers in their times of need and restore peace of mind.

Your Responsibilities:
• Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts.
• Balance investigations of claims with file reporting in your branch office.
• Analyze information and make decisions on claim files.
• Educate customers, vendors and other involved parties throughout the claims process.
• Negotiate with attorneys and other parties to ensure fair and equitable claims settlements.
• Develop positive relationships with customers and other industry professionals.
• Acquire and apply knowledge of legal concepts, medical terminology and home construction.
• Deliver extraordinary customer service at every touch point throughout the claims process.

Associate Account Manager

Your Role:
• Ensure that customers and their most valued possessions are protected.

Your Responsibilities:
• Coach and lead a team of representatives with varying levels of experience to meet sales and service goals.
• Evaluate new-business applications and complex files to determine acceptable insurance risks.
• Identify and implement motivational techniques to increase employee engagement.
• Conduct team and one-on-one meetings on a regular basis.
• Review representatives’ recorded calls to identify coaching and development opportunities.
• Work closely with representatives and customers to resolve inquiries related to sales and customer service.
• Oversee completion of incoming files to ensure proper handling.
• Update and train the team on job-related changes as needed.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers Compensation Act.