Inside Sales Customer Service Representative in Costa Mesa, CA at Amica

Date Posted: 10/30/2019

Job Snapshot

Job Description

Inside Sales Customer Service Representative

Southern California Office

3200 Park Center Drive, Costa Mesa, CA

Want to join a company where doing good is what we do?

The feeling is mutual.

Responsibilities

Conduct professional telephone conversations to service existing accounts in a high call volume environment

Problem-solve and use time effectively to multitask and prioritize work

Work well with others in a team setting

Gain customer trust and respect by establishing and maintaining effective relationships

Meet production goals, as shown through policies written and Amica Life referrals

Salary

A starting annual salary of $41,067 ($19.74/hour) and additional monthly bonuses paid based on production. The 40-hour/week work schedule will be Monday through Friday between the core hours of 8 a.m. and 5 p.m., with the potential to work holidays and a few Saturdays per year.

Qualifications

High school diploma or equivalent education required

Previous customer service and sales experience Excellent interpersonal and communication skills

Computer keyboard (35 wpm) and processing skills

Previous insurance background is a plus, but not required

After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

Perks and Benefits

Paid vacation, holidays and sick days

Generous leave programs, including paid parental bonding leave

Medical, dental, vision coverage, short- and long-term disability, and life insurance

Generous retirement benefits

Opportunities for advancement in a successful and growing company

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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