Insurance Customer Service Representative in Spokane Valley, WA at Amica

Date Posted: 3/26/2018

Job Snapshot

Job Description

Location: Service Center Operations - West

Are you looking for a job in a growing industry with new products, new markets and new technology?

With locations across the country, Amica Mutual Insurance Company offers opportunities to join this dynamic field with a financially strong and respected insurance provider. Amica, based in Lincoln, RI, is a national writer of auto, home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, offers a full line of life insurance products.

We are recognized as a leader in customer service and credit this success to our 3,700 employees in 44 offices across the country. Our benefits package includes high-quality medical, dental and vision coverage, short-term and long-term disability insurance and more.

Our office located in Spokane Valley, WA is seeking an Associate National Service Representative. This entry-level position involves providing exceptional customer service through telephone contact to sell policies and service existing accounts. Additional duties include handling of inbound and outbound telephone service calls for our First Notice of Loss section.

This position requires excellent interpersonal and communication skills and computer keyboard skills (35 wpm) as well as letter writing and computer processing. Candidates should have previous customer service experience, a professional telephone manner, and the ability to work well with others. Employees will be required to obtain a state insurance licenses as needed and meet continuing education requirements. Previous insurance background is a plus. Comprehensive training is provided.

The work schedule will be Monday-Friday 2PM-9:30PM and Saturday-Sunday with two days off in a row each week, either being T/W, W/TH, or TH/F, the same days off in a row each week.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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