Management Trainee: Associate Adjuster - June 2019 in Lincoln, RI at Amica

Date Posted: 9/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    Lincoln, RI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you looking for a career in management with opportunities for growth and advancement?

Amica is searching for talented individuals to fill Associate Adjuster positions in our countrywide branch offices as part of our Future Leaders Program. Through extensive hands-on training, personal mentorships and professional growth opportunities, we develop the future leaders of our company through this entry-level management position. An Associate Adjuster class is scheduled for June 2019.

As an Associate Adjuster, your primary role is to communicate and manage the claims process with our customers following an insurance loss relating to their auto or home policies. You will complete investigations and gather information to establish and evaluate coverage, liability and damages.

This position provides a fast-paced and dynamic environment with flexibility and independence in your daily schedule. Through face-to-face interactions, you will provide our customers and other parties with the industry-leading customer service Amica is known for.

Job Responsibilities

• Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts
• Balance investigations of claims with file reporting, both in the branch office and your home office
• Analyze information and make decisions on claim files
• Educate customers, vendors and other involved parties throughout the claims process
• Negotiate with attorneys and other parties to ensure fair and equitable claims settlements
• Develop positive relationships with customers and other industry professionals
• Acquire and apply knowledge of legal concepts, medical terminology and home construction
• Deliver extraordinary customer service at every touch point throughout the claims process

Job Requirements

• Bachelor's degree, any major
• Willingness and ability to relocate countrywide
• Excellent written and verbal communication skills
• Demonstrated customer service experience
• Strong interpersonal skills
• Ability to identify, analyze and solve problems
• Valid driver’s license for company vehicle use


Associate Adjusters begin their career with Amica with a seven-week paid training program at our Corporate Headquarters in Lincoln, Rhode Island. Here you'll learn about our company culture and our focus on customer service while developing an understanding of our products, services and systems.


After completion of the training program, Associate Adjusters will be assigned to one of our countrywide branch offices. Branch assignments will depend upon company needs at the time. Candidates must be willing and able to relocate to any of our branch offices.

For more information and to apply, please visit our website at

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.