National Billing Representative - Part Time in Spokane Valley, WA at Amica

Date Posted: 2/8/2020

Job Snapshot

Job Description

National Billing Representative - Part-Time
Service Center Operations - West
12410 East Mirabeau Parkway, Suite 500, Spokane Valley, WA 99216

Want to join a company where doing good is what we do?
The feeling is mutual.

Position Duties and Responsibilities:

  • Handle billing calls and other contacts in accordance with established guidelines
  • Assist customers with payments over the phone, enrollment of the automatic payment plan, issuance of duplicate bills or other customer’s billing concerns
  • Document all calls and transactions
  • Handle calls accurately and in a timely manner
  • Approach all responsibilities with a positive and professional outlook
  • May be called upon to handle other duties as required

Position Requirements:

  • Requires regular weekend and holiday coverage as dictated by business needs
  • Excellent math, written and verbal communication skills
  • Knowledge of Excel, Word and Outlook

Part time schedules will be one of three available schedules:

Sunday, Monday, Tuesday
Sunday: 12:00pm – 9pm
Monday and Tuesday: 5:00 PM - 9:30 PM

Thursday, Friday, Saturday
Thursday and Friday: 5:00 PM - 9:30 PM
Saturday: 12:00 PM - 9:00 PM

Weekdays (No Monday)
Tuesday - Friday: 5:00 PM - 9:30 PM

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.


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