Senior Business Analyst in Lincoln, RI at Amica

Date Posted: 12/10/2019

Job Snapshot

Job Description

Senior Business Analyst
10 Amica Center Blvd
Lincoln, RI 02865

Want to be on a team that’s building the future?
The feeling is mutual.


• Lead process improvement facilitation workshops and other interactive sessions with subject matter experts, project sponsors, customers, and other key stakeholders to understand current state processes, customer/process pain points, and future state requirements in order to identify and implement improvements.
• Independently document and design operations and processes, define improvements, create and execute against strategic implementation plans.
• Drive research, analysis, and improvement recommendations to company’s business processes.
• Collaborate with and advise improvement project sponsors, managers, and leaders to prioritize, shape and deliver continuous process improvement projects.
• Assist in determining business issues and recommending solutions to drive business value using Lean Six Sigma methodology.
• Identify waste in processes and assist in creating a culture of continuous improvement.
• Independently identify new trends and metrics for judging efficiency/opportunities, by studying operational and performance data and key performance indicators.
• Independently monitor existing processes using KPIs to make sure they continue to perform at optimal levels of efficiency.
• Routinely work on several improvement projects simultaneously; usually with cross-departmental and/or cross-divisional groups of people.


• Bachelor’s degree and a minimum 4 years’ experience
• Lean Six Sigma certification and experience in facilitating via Six Sigma
• Experience in Agile toolset such as Jira and Confluence
• Digital and user experience analysis  preferred
• Life insurance, annuity product or financial services experience a plus
• Proficient in Microsoft Office suite including Visio, Excel, Access,
• Strong interpersonal, communication and presentation skills, able to communicate with all levels of management and company personnel
• Ability to work independently as well as in a highly collaborative, team-based environment.
• Strong problem-solving and systems thinking abilities

Perks and Benefits:

• Paid vacation, holidays and sick days
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Generous retirement benefits
• Opportunities for advancement in a successful and growing company

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.