Senior IT Process Manager in Lincoln, RI at Amica

Date Posted: 7/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Lincoln, RI
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

Senior IT Process Manager
50 Amica Way
Lincoln, RI (Corporate Information Systems)

We have exceptional career opportunities for our current employees countrywide. We appreciate who you are and will continue to provide you with challenging work. We’re growing as a company, and we want you to grow with us.

• Sustaining process outcomes and providing leadership and management over process activities and resources.
• Ensures that all activities are carried out as required throughout the process and service lifecycle.
• Identifies and authorizes process enhancements for improving the efficiency and effectiveness of the process and related activities.
• Defines metrics and measures process performance against expected outcomes.
• Ensures that the appropriate process documentation is created, made available, and remains current.
• Responsible for the definition and management of the policies, practices, and standards that are employed throughout the process.
• Provides mentoring on process management, documentation, and process tools to Process Managers and staff.

• Bachelor’s degree and 7+ years IT experience, including process and project management, or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Functional understanding of industry standard process frameworks and best practices (COBIT, ITIL, TOGAF, Lean)
• Strong facilitation and analytical skills
• Strong oral and written presentation skills

Perks and Benefits:
• Paid vacation, holidays and sick days
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Generous retirement benefits
• Opportunities for advancement in a successful and growing company

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.