Sr Microsoft Office 365 Specialist in Lincoln, RI at Amica

Date Posted: 2/20/2021

Job Snapshot

Job Description

Sr. Microsoft Office 365 Specialist (Corporate Information Systems Department)
25 Amica Way
Lincoln, RI 02865

Want to join a company where doing good is what we do?
The feeling is mutual.


As a senior member of our Software Products team you will be a key thought leader and problem solver; applying your skills and experience to evaluate, implement, monitor, and support our distributed systems and help your team overcome challenges to push our strategic initiatives forward.

• Implement, configure, upgrade and maintain System Administration infrastructure, hardware and software, and associated vendor software on all platforms to support business requirements at an optimum level. This includes capacity planning analysis to project future requirements.
• Utilize hardware and software tools to monitor and control the performance, reliability and availability of resources. This includes the identification, diagnosis and resolution of operating system anomalies.
• Develop, implement and test backup and recovery procedures for critical resources.
• Interact with appropriate areas to identify and evaluate the impact of business and technology projects on System Administration resources.
• Mentor and guide other IT development personnel.
• Assist in developing standards for system administration functions.
• Provide coverage and support of the operating system environment and act as technical resource to support the Service Desk, CIS staff, and other corporate entities.
• Conduct research and attend training and/or industry seminars to stay abreast of current and emerging technologies.


• Bachelor’s degree and a minimum of 7 years of experience, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Deep understanding of Microsoft Office 365 product administration, as well as Microsoft licensing and administration model.
• Understanding of Microsoft tenant architecture.
• Experience automating workflows and tasks in a Microsoft/Windows based environment.
• Microsoft 365 Certified: Enterprise Administrator Expert or comparable combination of MS 365 certifications preferred.
• Ability to effectively break down, prioritize and manage multiple competing tasks independently.
• Ability to identify challenges and risks.
• Ability to communicate effectively within CIS as well as with business units about planned work, completed work and next steps.

Perks and Benefits:

• Paid vacation, holidays and sick days
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Generous retirement benefits
• Opportunities for advancement in a successful and growing company

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.